Frequently asked questions
This section gathers practical information about using all2all services. It is intended as a compact support guide covering hosting accounts, web publishing, email, databases, backup and emergency situations.
Categories
10 most asked questions
1My email stopped workingCheck webmail, password, server settings and quota.
2I cannot send mail via SMTPUse authenticated submission on 587 or 465.
3My emails arrive in spamSPF, DKIM, DMARC and sender reputation matter.
4My WordPress site seems hackedRedirects, old plugins, modified files and recovery steps.
5Let's Encrypt does not renewDNS, redirects and ACME validation path checks.
6Domain transfer or renewalHosting, DNS, registrar and renewal are separate roles.
7My site broke after migrationDNS, database, PHP version and old paths.
8My quota is fullMail folders, backups, logs and cache can fill space.
9DNS, SPF, DKIM or TXT setupRecords for Microsoft 365, Google Workspace, Brevo, Mailchimp and verification.
10Invoice, payment or subscriptionWhat to include so accounting can identify the service.